TLP OUTPOST FAQ
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Where is my Alien Gear Supply shipped from?
All orders are shipped directly from the TLP Outpost on the South Side of Chicago. Everything is crafted, pressed, and packed by hand.
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How long does shipping take?
Most gear is pressed and ships within 7-10 business days. Exclusive drops, preorders, or high voltage items may take a little longer. You'll get tracking as soon as your package enters the atmosphere.
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Are all the items made on demand?
Yes, absolutely. Each piece is produced the moment an order comes through. You’re getting something made specifically for you, not old stock sitting in a box.
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What is your return/ exchange policy?
If your item arrives damaged, misprinted, or the wrong size, reach out within 7 days of arrival. We’ll recalibrate your order and make it right.
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Do you all accept custom orders?
If you have requests for 1 of 1 customs you can email us at tlpoutpost@gmail.com.
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How do I contact the TLP Outpost?
You can contact us via email at tlpoutpost@gmail.com.
A$tro $taxx (owner) astrobookings3@gmail.com
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Is my packaged eligible for hand 2 hand delivery?
Some packages ordered in the Chicagoland area are eligible for a hand 2 hand deliver, please email us for inquiries.
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Is A$tro really an alien?
Documents heavily imply yes.
Whether from Alpha Centauri, Englewood, or both… that is still under investigation.